NAPE Class - Customer Service |
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Tuesday, March 23 2010, 9:00am - 12:00pm |
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We are pleased to announce that NVAA will be partnering with NAPE (National Association Power Engineers) in offering educational classes to NVAA members.
Customer Service - March 23, 2010
9:00 am - 12 noon
$65.00 NVAA Members $85.00 Non-Members
Topics:
Resident Retention
Seeing What the Customer Sees
The Do and Don't to Keep Residents Happy
Customer Service Secret Weapon
In these tough times are you looking to do more with less? With improved maintenance skills, your maintenance team members will be better equipped to perform timely routine and preventive maintenance. These classes include hands on in the lab. A series of classes will be offered throughout 2010 (these classes will be listed on the NVAA master education calendar).
The classes will be held at NAPE Office:
5707 Seminary Road
Falls Church, VA 22041
There is free parking on the premises.
Register early, seating is limited.
REGISTER
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| Phone: 703.671.6777 | Fax:703.931.5767
